Frequently Asked Questions
Do you deliver outside of the United States?
We deliver our products worldwide. Shipping times are currently extended due to COVID-19.
What days of the week do items ship?
Items ship Monday through Friday. Orders after 4:00pm Eastern usually ship the next business day.
What type of packaging do you use?
We typically use a bubbled manila envelope for orders, for larger orders we use boxes according to the size of the order.
What is the minimum order amount?
There is no minimum. Purchase however many or however few you want.
What are shipping costs?
For First Class mail, it's $4.00. For Priority Mail, it's $8.50. International shipping costs vary by country.
Where are you located?
We are located in Atlanta, GA.
Do you take product suggestions?
We certainly do. You can contact us through the chat feature on here, or email us at firstname.lastname@example.org.
What is the most popular Double Scorpio scent?
The current two favorites of our offerings are Emerald and Gold.
What shipping companies do you use?
We currently use USPS and UPS.
Do you offer same day delivery?
We currently offer same day delivery to the Atlanta metro area for an added fee.
What forms of payment do you accept?
We currently accept Visa Master Card AMEX, Apple Pay, Amazon Pay, Google Pay
What does the charge show as?
The charge on your statement will show as "Night Owl."
Can I order products by phone?
Yes, please text or call in your order to 770.742.9130, or use the chat feature, and we will email you an invoice for payment.
What if my question is not answered here?
Please contact us through the chat feature or by emailing us at email@example.com.FAQ